Central Pharmacy: Flexible and Reliable Delivery Options

At Central Pharmacy, we prioritize convenience and reliability in delivering your medications. Choose from our range of delivery options tailored to suit your needs:

  • Standard Door Delivery: Cost-effective and dependable, ensuring your medicines reach you promptly.
  • Express Delivery: For urgent requirements, our express service guarantees faster delivery within Andhra Pradesh and Telangana.
  • Self-Pickup: Prefer to collect your order personally? Visit our store to pick up your medicines at your convenience.

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Pick up Your Order at The Checkout Area

Exchange or Return of Goods

At Central Pharmacy, we prioritize customer satisfaction and adhere to a fair and transparent exchange or return policy:

  • Eligibility for Returns:
    If the product is of good quality, customers may terminate the purchase agreement made remotely within 14 days of receipt.

  • Preservation of Product Condition:
    To ensure eligibility for a return or exchange, the product must remain in its original condition. However, if the product is damaged or defective through no fault of the customer, the return process remains valid.
    Unpacking or verifying the product’s functionality will not void the return request, but any significant reduction in value may affect the refund amount.

  • Return Requirements:
    Returns will not be accepted if any of the following components are missing:

    • The complete product and all accompanying accessories.
    • The original purchase receipt issued by Central Pharmacy.
    • The warranty card (if applicable).
    • A service report detailing any defect, issued by the authorized department.

  • Refund Process:
    Refunds will be processed in accordance with applicable legal timelines, ensuring a smooth and efficient resolution.

FAQs

My order hasn't arrived yet. Where is it?

If your order hasn’t arrived, please don’t hesitate to contact our customer support team. We’ll promptly check your order status and provide you with accurate updates. We understand how important timely delivery is, and we’re here to help resolve any delays.

Do you deliver on public holidays?

At Central Pharmacy, we strive to provide consistent service, even on public holidays. However, delivery times may vary depending on the holiday schedule and location. For urgent orders, we recommend reaching out to our customer support team to confirm availability and expected delivery times. We’re here to help ensure your needs are met as quickly as possible!

Do you deliver to my postcode?

Currently, we offer door delivery services in Rajahmundry and are working to expand across Andhra Pradesh soon. To check if we deliver to your specific postcode, please contact our customer support team for assistance. We are excited to serve you and will keep you updated as we expand our delivery areas!

Is next-day delivery available on all orders?

Currently, next-day delivery is available only within Rajahmundry. As we expand across Andhra Pradesh, we’ll introduce additional delivery options and timelines to meet your needs. For any urgent orders, please reach out to our customer support team, and we’ll do our best to accommodate your request!

Do I need to be there to sign for delivery?

Currently, Central Pharmacy does not require a signature for delivery within Rajahmundry. As we expand across Andhra Pradesh, we may update our delivery policies, so please check the details during checkout or contact our support team for the most current information. If you have specific delivery instructions or need assistance, feel free to let us know!